Crew Over Cloud Pty Ltd
E: care@crewovercloud.com.au
Crew Over Cloud Pty Ltd (“we,” “us,” or “our”) is committed to protecting your privacy and handling personal information responsibly in accordance with the Privacy Act 1988 and the Australian Privacy Principles (APPs). This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when providing remote staffing solutions to Australian businesses.
Collection of Personal Information
We collect personal information to deliver effective and tailored remote staffing services. Personal information may include, but is not limited to:
- Full name
- Contact details (e.g., phone number and email address)
- Residential or business address
- Professional qualifications, skills, and work history
- Employment preferences and references
We may also collect sensitive information, such as health details, where necessary and with your explicit consent.
Personal information may be collected through:
- Direct interactions with you via phone, email, or online forms
- Third parties, such as recruitment agencies or referees, with your consent
- Publicly available sources, where appropriate and lawful
We ensure that personal information is collected through lawful, fair, and transparent means, and we will inform you of the purposes for which the information is being collected at the time of collection.
Use of Personal Information
The personal information we collect is used for the following purposes:
- To assess candidates for remote staffing opportunities
- To match candidates with suitable roles based on client needs
- To communicate with candidates and clients regarding services, roles, or inquiries
- To comply with legal or regulatory obligations
We will only use your personal information for the purposes for which it was collected or for related purposes that you would reasonably expect. If we wish to use your information for any other purpose, we will seek your consent.
Disclosure of Personal Information
We may share your personal information with:
- Clients, for the purpose of matching you with suitable roles
- Third-party service providers that assist us in delivering our services (e.g., IT support, background checks), where they are bound by confidentiality and data protection obligations
- Regulatory authorities or law enforcement agencies, where required by law
We will not disclose your personal information to any third party for purposes unrelated to our services without your explicit consent.
Anonymity and Pseudonymity
You have the right to remain anonymous or use a pseudonym when engaging with Crew Over Cloud, where practicable. However, this may limit our ability to provide services or respond to inquiries effectively.
Access and Correction of Information
You can request access to the personal information we hold about you or request corrections to ensure it is accurate and up to date. To make a request, please contact us at privacy@crewovercloud.com.au.
We will respond to your request promptly and provide access unless prohibited by law. If we cannot fulfill your request, we will provide a written explanation.
Data Security
We take reasonable steps to safeguard personal information from loss, unauthorized access, misuse, or disclosure. These measures include:
- Secure storage systems for physical and digital data
- Encryption of sensitive information during transmission and storage
- Access restrictions to ensure only authorized personnel can access personal information
Despite these efforts, no method of data transmission or storage is entirely secure. Please notify us immediately if you believe your personal information has been compromised.
Complaints and Contact Details
If you have concerns about how we handle your personal information or believe there has been a breach of the Privacy Act 1988, please contact us at:
E: care@crewovercloud.com.au
We will acknowledge your complaint and endeavor to resolve it promptly in accordance with applicable laws.
Policy Updates
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The latest version will always be available on our website.
Crew Over Cloud Pty Ltd